Right to Cancel

In accordance with Article 5 of Legislative Decree 185/1999, the customer has the right to cancel the purchase contract for any reason, with no need of explanation and without incurring any penalty. To exercise this right, the customer must send SmsHosting.it written communication to this effect within 10 working days from the date of payment for the service purchased. The notice of withdrawal must be sent by registered letter with return receipt addressed to I-Contact Srl, Via Masi Simonetti 48, 32100 Belluno (BL). This communication can be anticipated by fax to 0437/1900125 provided this is then confirmed by registered letter with return receipt within 48 hours. The right of withdrawal applies to the product purchased in its entirety; therefore, the right of withdrawal cannot be exercised for only one part of the service purchased. SmsHosting.it will refund the customer the full amount paid within 15 days from the date of receipt of the registered letter with return receipt. The customer shall promptly provide the details of the bank to which the transfer is to be made (the ABI and CAB codes and current account number of the party in whose name the invoice was issued). In the event of forfeiture of the right of withdrawal, SmsHosting.it will reactivate the purchased service at no additional cost.


Complaints concerning any aspect of the service offered should be sent by e-email to post-vendita@smshosting.it

Security systems used for credit card transactions

In e-commerce, the aspect of security is particularly important. For this reason, our website delegates the entire interbank transaction process to BancaSella (www.sella.it), which receives each customer's credit card number through the SSL (Secure Socket Layer) protocol, ensuring the maximum security of the data and communications between the systems. This procedure ensures that SmsHosting.it never has any access to the credit card number of the purchasing party, as all it receives is authorisation from the bank to accept payment with the card. The credit cards we accept are VISA and MASTERCARD.

Privacy and security (Legislative Decree 196/2003)

The SmsHosting.it website has a public and a private area. Visitors to the public area can freely access information and technical details of the services without having to provide any personal data. Registration is required in order to purchase any of the services listed on our website, to allow SmsHosting.it to manage the order more efficiently. Personal data will not be used for sending advertising material, promotions or the like, since this requires the express consent of the owner of the data. Such consent must be explicitly expressed by the owner and is not considered by us as tacitly granted. To receive commercial communications, send exclusively by SmsHosting.it, you need to provide consent during registration. This consent is not mandatory for registration with the site or the execution of the order. The chosen option can be changed at any time from the profile section of your account.

Information pursuant to the Privacy Act Pursuant

in accordance with Legislative Decree No. 196 of 30 June 2003, SmsHosting.it informs its customers that all personal data provided by them at the time of signing the purchase order and/or compilation of the invoice is excluded from the consent of the party concerned since it is collected and kept solely in accordance with tax obligations required by law, regulations and community legislation and, in any case, solely for the purpose of allowing the exact fulfilment of the obligations arising from the contract of purchase, of which the customer is a party concerned and/or for the acquisition of the necessary information for the contract, also and exclusively activated at the request of the latter. In particular, SmsHosting.it specifies that the personal data provided by its customers will not be used for purposes of commercial information or the sending of advertising materials or for conducting market research or interactive commercial communications, unless consent has been expressly granted by the customer. We guarantee that ALL personal and confidential information, will NOT UNDER ANY CIRCUMSTANCES be disclosed to third persons or companies other than I-Contact. Therefore, pursuant to Legislative Decree 196/2003 (Personal data protection code), customers may at any time request the modification or deletion of their personal data by writing to the following address